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1.Introduction

1.1 XpertCloudSolutions LTD (“us”, “we”, “our”) understand that your privacy is important to you and are committed to being transparent about the technologies it uses. Our website https://xpertcloudsolutions.com uses cookies.

1.2 Insofar as those cookies are not strictly necessary for the provision of our services we will ask you to consent to our use of cookies when you first visit our website.

2.About cookies

2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

3.Cookies that we use

3.1 We use cookies for the following purposes:

(a) Cookie Type: Strictly Necessary/Technical

These Cookies are necessary to allow us to operate our website so you may access them as you have requested. These cookies, for example, let us recognize that you have created an account and have logged into that account to access website content. They also include cookies that enable us to remember your previous actions within the same browsing session and secure our website.

(b) Cookie Type: Analytical/Performance

These Cookies are used by us or third-party service providers to analyze how the website is used and how it is performing. For example, these cookies track what pages are most frequently visited, and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the website, these cookies may be correlated to you. These cookies include, for example, Google Analytics cookies.

(c) Cookie Type: Functionality

These cookies let us operate the website in accordance with the choices you make. These cookies permit us to “remember” you in-between visits. For instance, we will recognize your user name and remember how you customized the website and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customizations during future visits.

(d) Cookie Type: Third Party Advertising

These cookies collect information about your activities on this site to provide you targeted advertising. We may also allow our third-party service providers to use cookies on the website for the same purposes identified above, including collecting information about your online activities over time and across different websites. The third party service providers that generate these cookies, such as AdobeGoogleLinkedInTwitter and Facebook, have their own privacy policies, and may use their cookies to target advertising to you on other websites, based on your visit to our website.

4.Cookies used by our service providers

4.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

4.2 We use Google Analytics on our website. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy. The relevant cookies are Analytical/Performance.

4.3 We use Google Ads on our website. The advertisements may be personalised to reflect your interests. To help determine your interests Google and its partners use cookies. The relevant cookies served from our website are Third Party Advertising. The cookies are used to track your previous visits to our website and your visits to other websites. You can opt out of Google’s personalised advertising by visiting https://www.google.com/settings/ads and you can opt out of third party cookies use for personalised advertising by visiting http://www.aboutads.info. You can review Google’s privacy policy at https://policies.google.com/privacy.

4.4 We use a Facebook pixel on our website. Using the pixel, Facebook collects information about the users and use of our website. The information is used to personalise Facebook advertisements and to analyse the use of our website. To find out more about the Facebook pixel and about Facebook’s use of personal data generally, see the Facebook cookie policy at https://www.facebook.com/policies/cookies/ and the Facebook privacy policy at https://www.facebook.com/about/privacy. The Facebook cookie policy includes information about controlling Facebook’s use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/568137493302217.

4.5 We use a Twitter pixel on our website. Using the pixel, Twitter collects information about the users and use of our website. The information is used to personalise Twitter advertisements and to analyse the use of our website. To find out more about the Twitter pixel and about Twitter’s use of personal data generally, see the Twitter cookie policy at https://help.twitter.com/en/rules-and-policies/twitter-cookies and the Twitter privacy policy at https://twitter.com/en/privacy. The Twitter cookie policy includes information about controlling Twitter’s use of cookies to show you advertisements. If you are a registered Twitter user, you can adjust how advertisements are targeted by following the instructions at https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads.

4.6 We use a LinkedIn Insight Tag on our website. Using the tag, LinkedIn collects information about the users and use of our website. The information is used to personalise LinkedIn advertisements and to analyse the use of our website. To find out more about the LinkedIn Tag and about LinkedIn’s use of personal data generally, see the LinkedIn cookie policy at https://www.linkedin.com/legal/cookie-policy and the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy. The LinkedIn cookie policy includes information about controlling LinkedIn’s use of cookies to show you advertisements. If you are a registered LinkedIn user, you can adjust how advertisements are targeted by following the instructions at https://www.linkedin.com/legal/privacy-policy.

4.7 We use Tawk on our website to enable our users means of quick access and communication with us. Tawk is a chat module. This service uses cookies for Functionality. You can view the privacy policy of this service provider at https://www.tawk.to/privacy-policy/.

5.Managing cookies

5.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647 (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

5.2 Blocking all cookies will have a negative impact upon the usability of many websites.

5.3 If you block cookies, you will not be able to use all the features on our website.

6.Cookie preferences

6.1 You can manage your preferences relating to the use of cookies on our website by clicking the Cookie Settings link available in the website footer.

7.Our details

7.1 This website https://xpertcloudsolutions.com is owned and operated by XpertCloudSolutions LTD. We are registered in England and Wales under registration number 13321234, and our registered office is at 7 Bell Yard, London WC2A 2JR, United Kingdom.

8.Contact

Our principal place of business is given above.

8.1 You can contact us:

(a) by post, at 7 Bell Yard, London WC2A 2JR, United Kingdom;

(b) using our website contact form;

(c) by telephone, at +44 208 133 3470; or

(d) by email, at hello@xpertcloudsolutions.com.

9.Amendments

9.1 We may update this Cookies Policy from time to time by publishing a new version on our website.

9.2 For any major change in our Cookies Policy and to keep yourself informed, you should check this page occasionally to ensure you familiarise with any changes to this policy.

9.3 We keep this Policy under regular review. Last revision of this policy was made the 1st of August 2021.

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy.

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